Privacy Policy


Table of contents

1. information on the collection of personal data and contact details of the responsible person

1.1. intro
1.2. responsibility
1.3. encryption
1.4. cookie overview

2. data collection when visiting our website

3.content delivery network

4. cookies

5. contacting

5.1 Further information on the contact form
5.2 Freshdesk
5.3 Aircall
5.4 Applications via contact forms and e-mail contact

6. data processing when opening a customer account for contract processing

7. use of customer data for direct advertising

7.1. registration for our e-mail newsletter
7.2. newsletter dispatch via Klaviyo

8. data processing for order processing

8.1. data processing
8.2. transfer of personal data to shipping service providers
8.3. use of payment service providers (payment services)

9. use of social media: social plugins

9.1. Facebook as standard plugin
9.2. Instagram plugin as Shariff solution
9.3. Twitter plugin as Shariff solution
9.4. Use of Youtube videos

10. online marketing

10.1. Facebook Pixel for the creation of Custom Audiences (with Cookie Consent Tool)
10.2. Google AdSense
10.3. Use of Google Ads conversion tracking
10.4. Google Marketing Platform

11. web analytics services

11.1 Google (Universal) Analytics
11.2 CND Motion Media GmbH
11.3 Crazy Egg

12. tools and other

12.1. beeclever
12.2. Google Web Fonts
12.3. Google Maps
12.4. Elfsight

13. rights of the data subject

13.1. overview
13.2. right to object

14. duration of storage of personal data

15. privacy policy for the SUSHI App "WASABI

15.1. introduction
15.2. data collection and use
15.3. data accountability
15.4. data transfer
15.5. data control and right to object

1. information on the collection of personal data and contact details of the data controller

1.2 Intro

We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 Responsibility

The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is SUSHI Mobility GmbH, Liebherrstr. 5, 80538 Munich, Germany, Tel.: +89 909 339 50, e-mail: hello/@/sushi-bikes.com. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data. The responsible party is the operator of this website according to the imprint.

1.3 Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or requests to the responsible party). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

1.4 Cookie overview

We provide you with an overview of all cookies used in our cookie banner. You can access the banner again via our footer under "Cookies". Alternatively, you can also click here.

2. data collection when visiting our website

When you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you arrived at the page
- Browser used
- Operating system used
- IP address used

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The collected data will be deleted as soon as the respective session has ended. In the case of storage of data in log files, this is the case after sixty days at the latest.

3. content delivery network

Google Cloud CDN

On our website, we use a so-called Content Delivery Network ("CDN") of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). A content delivery network is an online service that is used in particular to deliver large media files (such as graphics, page content or scripts) through a network of regionally distributed servers connected via the Internet. The use of Google's Content Delivery Network helps us to optimize the loading speeds of our website.

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a secure and efficient provision, as well as improvement of the stability and functionality of our website. You can obtain further information about Google's data protection policy at the following Internet address: https://www.google.de/policies/privacy/

4. cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.

In some cases, the cookies are used to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.

We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browsers under the following links:

Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

Information on storage duration:
Temporary cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session-lD, with which various requests of your browser can be assigned to the common session. This allows your terminal device to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.

Permanent cookies, such as analysis cookies from Google Analytics, are automatically deleted after a specified period of time, which may differ depending on the cookie. The analysis cookies from Google Analytics are stored in your web browser for a period of two years since your last visit, unless you delete them beforehand via the browser settings. You can delete the cookies in the security settings of your browser at any time.

User-related data collected by Google Analytics is automatically deleted after 14 months. Other anonymized data remains stored in aggregated form indefinitely.

5. contacting us

Personal data is collected in the course of contacting us (e.g. via contact form or e-mail). Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 lit. f DSGVO. If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request, this is the case if the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no legal storage obligations.

5.1 Further explanations regarding the contact form

When using the contact form, the information listed there is transmitted to us and stored. We use the data exclusively to answer your inquiry and, if the inquiry relates to a contractual relationship or a contractual relationship arises from it, to initiate and process the contractual relationship (Art. 6 para. 1 a, b, f DSGVO). If you are already a customer or will become one in the future, we may collect, store, modify and transmit the data for the purpose of establishing, implementing or terminating the contractual relationship without requiring your consent and for as long as the law permits us to do so. In other cases, i.e. also as long as the contractual relationship has not yet come into existence, we will store your data for no longer than 100 days and you have a right of revocation with effect for the future with regard to the data transmitted to us with your consent via the contact form. You can exercise your right of revocation by sending a message to our contact data according to the imprint.

5.2 Freshdesk

On our website we offer, among other things, the possibility of contacting us. If you open a support ticket by sending an email to hello/@/sushi-bikes.com, the data you entered will be transmitted to Freshdesk. The provider of this service is Freshworks Inc, 1250 Bayhill Drive, Suite 315, San Bruno, CA 94066 (hereinafter "Freshdesk"). The transmission of your data to Freshdesk is based on Art. 6 para. 1 lit. a DSGVO (consent) and serves our legitimate interest in responding to your request. You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

For more information about Freshdesk's use of data, please see Freshdesk's privacy policy: https://freshdesk.de/datenschutz/dsgvo/.

5.3 Aircall

To handle service requests via our hotline as well as for communication by phone (legitimate interest according to Art. 6 para. 1 lit. f. DSGVO), we use the external service provider Aircall, 42, rue du Faubourg Poissonnière, 75010, Paris, France. The transfer of your data to Aircall is based on Art. 6 para. 1 lit. a DSGVO (consent) and serves our legitimate interest in responding to your request. Aircall meets the minimum requirements for processing data in accordance with the law and is subject to the European data protection directives. In order to process the telephone inquiry, the telephone number and any associated name will be passed on to the service provider. This data as well as the content of your message will not be used for any other purpose than answering your contact, i.e. you will not receive any further messages from us other than answering your inquiry. Please also refer to Aircall's privacy policy: https://aircall.io/privacy/.

5.4 Applications via contact forms and e-mail contact

With reference to the first paragraph above "Contact forms and e-mail contact", there is also the possibility on our website to apply for advertised jobs at SUSHI Mobility GmbH via the mentioned contact channels.

In order to simplify the application process for interested parties and to ensure that applications are processed quickly, we use the services of Personio GmbH and its software solution of the same name for data processing and preparation. Personio GmbH is responsible for the provision of this service and the associated data processing. The privacy policy of Personio GmbH can be found here: https://www.personio.de/datenschutz/.

When applying via the contact forms in the career section of the website (https://www.sushi-bikes.com/pages/jobs), the data from the input mask, such as first name, last name, e-mail address, telephone number, as well as application documents uploaded by the applicant, such as letter of motivation, CV and certificates, are transmitted to Personio GmbH. In addition, the date and time of the contact form submission are collected.

In the context of the application procedure via contact form, your consent (Art. 6 para. 1 lit. a DSGVO) to the processing of the application data is obtained and reference is made to this privacy policy. Alternatively, it is possible to contact us via the provided e-mail address jobs@sushi-bikes.com. In this case, the user's personal data transmitted with the e-mail will be transferred to Personio GmbH.

We use the external service provider Personio GmbH to process your data in the application process. This has been carefully selected by us and acts as our order processor. This means that when you send an application, including applicant data and application documents, the service provider used receives, processes and prepares the data sent. Personio GmbH is legally and contractually obligated to treat your data confidentially. The transfer of your data to Personio is based on Art. 6 para. 1 lit. a DSGVO (consent) and serves our legitimate interest in processing your application. Personio GmbH has no influence on the content of the application process. The evaluation and decision-making takes place exclusively by our employees.

In the event of a successful recruitment or the conclusion of an employment contract, the user's data will be stored for the duration of the employment relationship and beyond, taking into account the statutory retention periods. In the case of applications that are unsuccessful, all data collected will be irretrievably deleted after a period of ninety days at the latest. Exclusively anonymized metadata of the applicants without personal reference are still retained for our statistics. There is no transfer of personal data to third countries through the use of the Personio software solution. Personio uses a trusted subcontractor within the EU to provide its cloud-based services. For more details, please refer to the privacy policy of Personio GmbH: https://www.personio.de/datenschutz/.

The User has the possibility to revoke his consent to the processing of personal data at any time. For this purpose, an informal communication by e-mail to SUSHI Mobility GmbH is sufficient. All personal data stored in the course of the application process will be deleted in this case.

6. data processing when opening a customer account for contract processing

Pursuant to Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the responsible person. We store and use the data provided by you for the purpose of processing the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to a further use of your data or a legally permitted further use of data was reserved by us, about which we inform you accordingly below.

7. use of customer data for direct advertising

7.1 Registration for our e-mail newsletter

If you register for our e-mail newsletter, we will send you regular information about our offers. Mandatory data for sending the newsletter is only your e-mail address. The specification of further data is voluntary and will be used to address you personally. For sending the newsletter we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you consent to the sending of newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on a corresponding link.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) lit. a DSGVO. When you register for the newsletter, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of addressing you in an advertising manner by way of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the person responsible mentioned at the beginning. After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data in a manner that goes beyond this, which is permitted by law and about which we inform you in this declaration.

7.2 Newsletter dispatch via Klaviyo

Our e-mail newsletter is sent via "Klaviyo", 225 Franklin St, Boston, MA 02110, USA (http://www.klaviyo.com/), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 (1) lit. f DSGVO and serves our legitimate interest in using a newsletter system that is effective in advertising, secure and user-friendly. Please note that the data is usually transferred to a Klaviyo server in the USA and stored there. Klaviyo uses this information to send and evaluate the newsletters on our behalf. Furthermore, according to its own information, Klaviyo may use this data to optimize or improve its own services, e.g. to technically optimize the dispatch and display of the newsletters or for economic purposes to determine from which countries the recipients come. However, Klaviyo does not use the data of our newsletter recipients to address them itself or to pass them on to third parties.

To protect your data in the USA, we have a data processing agreement with Klaviyo in which Klaviyo undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties.

You can view Klaviyo's privacy policy here:
https://www.klaviyo.com/privacy.

7.2.1 Registration data

To register for the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to enter your first and last name. This information is only used to personalize the newsletter. Furthermore, we also ask you to optionally enter your date of birth and title. We only use this information to adapt the content of the newsletter to the interests of our readers.

7.2.2 Statistical surveys and analyses

The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file that is retrieved from the Klaviyo server when the newsletter is opened. In the course of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on the retrieval locations (which can be determined with the help of the IP address) or the access times.

Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of Klaviyo to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

7.2.3 Online access and data management

There are cases where we direct newsletter recipients to Klaviyo's websites. For example, our newsletters contain a link that newsletter recipients can use to call up the newsletters online (e.g., in the event of display problems in the e-mail program). Furthermore, newsletter recipients can subsequently correct their data, such as the e-mail address. Likewise, Klaviyo's privacy policy can only be accessed on their site.

In this context, we would like to point out that cookies are used on Klaviyo's websites and that personal data is thus processed by Klaviyo, its partners and service providers used (e.g. Google Analytics). We have no influence on this data collection. For more information, please refer to the Klaviyo privacy policy. We would also like to point out that you have the option to object to the collection of data for advertising purposes on the websites http://www.aboutads.info/choices and http://www.youronlinechoices.com (for the European region).

7.2.4 Cancellation / Revocation

You can cancel the receipt of our newsletter here at any time, i.e. revoke your consent. At the same time, your consent to the sending of the newsletter via Klaviyo and the statistical analyses will expire. A separate cancellation of the dispatch via Klaviyo or the statistical analysis is unfortunately not possible.

You will find a link to cancel the newsletter at the end of each newsletter.

7.2.5 Legal basis Data Protection Regulation

In accordance with the requirements of the Basic Data Protection Regulation (DSGVO) in effect as of May 25, 2018, we inform you that the consent to the sending of e-mail addresses is based on Art. 6 Para. 1 lit. a, 7 DSGVO and § 7 Para. 2 No. 3, or Para. 3 UWG. The use of the dispatch service provider Klaviyo, performance of statistical surveys and analyses as well as logging of the registration process, are based on our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. Our interest is directed towards the use of a user-friendly as well as secure newsletter system that serves our business interests as well as meets the expectations of the users.

We would also like to point out that you can object to the future processing of your personal data in accordance with the legal requirements pursuant to Art. 21 DSGVO at any time. The objection can be made in particular against the processing for purposes of direct advertising.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to hello/@/sushi-bikes.com or via a link provided for this purpose in the newsletter.

8. data processing for order processing

8.1 Data processing

To process your order, we work together with the following service providers, who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the framework of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is here Art. 6 para. 1 lit. b DSGVO.

8.2 Transfer of personal data to shipping service providers

DPD

If the delivery of the goods is carried out by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany), we will pass on your e-mail address to DPD in accordance with Art. 6 Para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DPD for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure is made only to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with DPD or delivery notification is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DPD. This disclosure is made pursuant to Art. 6 (1) lit. f DSGVO and serves our legitimate interest in the performance of the contract in the form of delivery of goods.

GLS

If the delivery of the goods is carried out by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 - 7, 36286 Neuenstein), we will pass on your e-mail address to GLS in accordance with Art. 6 Para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to GLS for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure is made only to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with GLS or delivery notification is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider GLS. This disclosure is made pursuant to Art. 6 (1) lit. f DSGVO and serves our legitimate interest in the fulfillment of the contract in the form of a delivery of goods.

8.3 Use of payment service providers (payment services)

Paypal

When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment processing.

PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For further information on data protection law, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

Shopify Payments

We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered via the payment service provider Shopify Payments, the payment processing is carried out by the technical service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provided during the ordering process, together with information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. The transfer of your data takes place exclusively on the basis of legitimate interest in payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. You can find more information about the data protection of Shopify Payments at the following Internet address: https://www.shopify.com/legal/privacy.

You can find data protection information on Stripe Payments Europe Ltd. here: https://stripe.com/de/privacy

Stripe

If you choose a payment method offered by the payment service provider "Stripe", the payment will be processed by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will pass on your information provided during the ordering process, together with information about your order (name, address, account number, bank routing number, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. You can find more information about the data protection of "Stripe" at the following internet address: https://stripe.com/de/privacy#translation.

Klarna

On our website we offer, among other things, payment with the services of Klarna. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna offers various payment options (e.g. installment purchase). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. You can read details about this in Klarna's privacy policy at the following link: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the use of the Klarna checkout solution. The optimization of the checkout solution represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. Cookies are small text files that are stored on your end device and do not cause any damage. They remain on your end device until you delete them. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf. The transfer of your data to Klarna is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.

9. use of social media

9.1 Facebook as standard plugin

Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin". You can find an overview of the Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins.

If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a server of Facebook Inc. in the USA and stored there.

If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

The described data processing operations are carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of Facebook's legitimate interests in displaying personalized advertising to inform other users of the social network about your activities on our website and for the needs-based design of the Facebook service.

If you do not want Facebook to directly associate the data collected via our website with your Facebook profile, you must log out of Facebook before visiting our website. You can also object to the loading of the Facebook plugins and thus to the data processing operations described above for the future using add-ons for your browser, e.g. the script blocker "NoScript" (http://noscript.net/).

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php

9.2 Instagram plugin as Shariff solution

Our website uses so-called social plugins ("plugins") of the online service Instagram, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland ("Facebook").

In order to increase the protection of your data when visiting our website, these buttons are not unrestricted plugins, but are only integrated into the page using an HTML link. This type of integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of Instagram. When you click on the button, a new browser window opens and calls up the Instagram page, where you can interact with the plugins there (possibly after entering your login data).

For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options to protect your privacy, please refer to the privacy policy of Instagram: https://help.instagram.com/155833707900388/

9.3 Twitter plugin as Shariff solution

Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland ("Twitter").

In order to increase the protection of your data when visiting our website, these buttons are not unrestricted plugins, but are only integrated into the page using an HTML link. This type of integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of Twitter. When you click on the button, a new browser window opens and calls up the Twitter page, where you can interact with the plugins there (if necessary, after entering your login data). Please note that when you interact with the plugin, collected information (including your IP address) is transmitted from your browser directly to a server of Twitter Inc. in the USA and stored there.

For the purpose and scope of the data collection and the further processing and use of the data by Twitter, as well as your rights in this regard and setting options for protecting your privacy, please refer to Twitter's privacy policy: https://twitter.com/privacy

9.4 Use of Youtube videos

On some of our websites, we embed YouTube videos. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. You can prevent this by logging out of your Youtube account beforehand.

If a Youtube video is started, the provider uses cookies that collect information about user behavior.

If you have deactivated the storage of cookies for the Google Ad program, you will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

You can find more information on data protection at "Youtube" in the provider's data protection declaration at: https://www.google.de/intl/de/policies/privacy/.

10. online marketing

10.1 Facebook Pixel for the creation of Custom Audiences (with Cookie Consent Tool)

Within our online offer, the so-called "Facebook Pixel" of the social network Facebook is used, which is operated by Facebook Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook").

If a user clicks on an advertisement placed by us and played on Facebook, an addition is added to the URL of our linked page by Facebook Pixel. If our site allows data sharing with Facebook via Pixel, this URL parameter is inscribed in the user's browser via a cookie that our linked site sets itself. This cookie is then read by Facebook Pixel and enables the data to be forwarded to Facebook.

With the help of the Facebook Pixel, it is possible for Facebook, on the one hand, to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Facebook Ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. Thus, we can further evaluate the effectiveness of the Facebook ads for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").

The data collected is anonymous for us, so it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/). The data may enable Facebook as well as its partners to place advertisements on and outside of Facebook.

The data processing associated with the use of the Facebook Pixel is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of the legitimate interest in the targeted advertising approach of the user by advertising third parties, whose ads are displayed on this website on the basis of the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content in return for payment. You can revoke your consent at any time with effect for the future. To exercise your revocation, remove the check mark next to the setting for the "Facebook Pixel" in the "Cookie Consent Tool" embedded on the website.

10.2 Google AdSense

This website uses Google AdSense, a web advertising service Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, which are text files placed on your computer, to help the website analyze how users use the site. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through the use of which simple actions such as visitor traffic on the website can be recorded, collected and analyzed. The information generated by the cookie and / or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also result in a transmission to the servers of Google LLC. in the USA.

Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google.

The described processing of data is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of the legitimate interest in the targeted advertising approach of the user by advertising third parties, whose ads are displayed on this website on the basis of the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content in return for payment.

You can obtain more information about Google's data protection policy at the following Internet address: https://www.google.de/policies/privacy/.

You can permanently disable cookies for ad preferences by preventing them by setting your browser software accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de.

Please note that certain features of this website may not work or may be limited if you have disabled the use of cookies.

As far as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 (1) lit. a DSGVO. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the aforementioned option for making an objection.

10.3 Use of Google Ads conversion tracking

This website uses the online advertising program "Google Ads" and within the framework of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the offer of Google Ads to draw attention to our offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.

The cookie for conversion tracking is set when a user clicks on an ad placed by Google Ads. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Google Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted in to conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, you will not receive any information that personally identifies users. If you do not wish to participate in the tracking, you can block this use by deactivating the Google conversion tracking cookie via your internet browser under the keyword "user settings". You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising pursuant to Art. 6 (1) lit. f DSGVO. The use of Google Ads may also involve the transmission of personal data to the servers of Google LLC. in the USA.

You can obtain more information about Google's data protection policy at the following Internet address: https://www.google.de/policies/privacy/.

You can permanently disable cookies for ad preferences by preventing them through a corresponding setting in your browser software or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de.

Please note that certain features of this website may not work or may be limited if you have disabled the use of cookies.

10.4 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Via a cookie ID, Google records which ads are displayed in which browser and can thus prevent them from being displayed more than once. The processing is based on our legitimate interest in the optimal marketing of our website pursuant to Art. 6 (1) lit. f DSGVO.

In addition, GMP can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a GMP ad and later, using the same browser, calls up the advertiser's website and makes a purchase via this website. According to Google, GMP cookies do not contain any personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our knowledge as follows: Through the integration of GMP, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider may obtain and store your IP address. In the context of the use of GMP, personal data may also be transmitted to the servers of Google LLC. in the USA.

If you wish to object to participation in this tracking procedure, you can deactivate cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, (see https://www.google.de/settings/ads), whereby this setting will be deleted when you deactivate your cookies. Alternatively, you can obtain information about setting cookies from the Digital Advertising Alliance at www.aboutads.info and make your desired settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

You can obtain further information about the data protection provisions of GMP by Google at the following Internet address: https://www.google.de/policies/privacy/.

As far as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 (1) lit. a DSGVO. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the above described option for making an objection.

11. web analytics services

11.1 Google (Universal) Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymization of the IP address by shortening and excludes a direct personal reference. Through this extension, your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server of Google LLC.in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google Analytics also enables the creation of statistics with statements about age, gender and interests of site visitors on the basis of an evaluation of interest-based advertising and with the involvement of third-party information via a special function, the so-called "demographic characteristics". This allows the definition and differentiation of user groups of the website for the purpose of targeting marketing measures. However, data records collected via the "demographic characteristics" cannot be assigned to a specific person.

All processing described above, in particular the setting of Google Analytics cookies for reading out information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) lit. a DSGVO. Without this granting of consent, Google Analytics will not be used during your visit to the site.

You can revoke your granted consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website. We have concluded an order processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our site visitors and not to pass it on to third parties.

For the transfer of data from the EU to the USA, Google refers to so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA. Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de.

11.2 CND Motion Media GmbH

In order to measure the effects of our TV spots on our websites, we use Motion Media Analytics from CND (CND Motion Media GmbH, Holzstr. 2, 80469 Munich, Germany). For this purpose, we have implemented the CND tracking script in our web pages. The service uses technically necessary session cookies to register the call-up of pages. Only if you consent, an additional cookie is set, which is deleted after one week.

As part of the collection, visitor events are recorded for purely statistical purposes. IP addresses and e-mail addresses are anonymized. No personal data is collected by CND during the use of our pages. Conclusions about individual households or persons are thus not possible for the service provider.

We have concluded an order processing contract with CND. The legal basis for the use of CND is Art. 6 (1) lit. f DSGVO and Art. 6 (1) lit. a DSGVO for the additional cookie after consent based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. You can find more information about the service provider at: www.cnd-motionmedia.de

11.3 Crazy Egg

We use the web tracking tool Crazy Egg on our website. Crazy Egg is operated by Crazy Egg, Inc, 16220 Ridgeview Lane , La Mirada, CA , 90638, USA. Crazy Egg uses cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Crazy Egg on servers in the United States. This processing is done pursuant to Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. You can find the privacy policy of the web tracking tool Crazy Egg here: http://www.crazyegg.com/privacy

Opt-Out: You can prevent the storage of cookies by selecting the appropriate settings on your browser software. In addition, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Crazy Egg as well as the processing of this data by Crazy Egg by following the instructions under the following link: http://www.crazyegg.com/opt-out.

12. tools and miscellaneous

12.1. beeclever

This website uses the cookie consent tool "GDPR Legal Cookie" of beeclever GmbH, Universitätsstraße 3, D-56070 Koblenz a. Rh. to obtain effective user consents for cookies and cookie-based applications requiring consent. ("beeclever").

By integrating a corresponding JavaScript code, users are shown a banner when they access the page, in which consent for certain cookies and/or cookie-based applications can be given by ticking the appropriate box. The tool blocks the setting of all cookies requiring consent until the respective user grants the corresponding consent by setting a check mark. This ensures that cookies of this type are only set on the user's end device if consent has been granted.

In order for the cookie consent tool to be able to clearly assign page views to individual users and to individually record, log and store the consent settings made by the user for a session duration, certain user information (including the IP address) is collected when our website is called up by the cookie consent tool, transmitted to beeclever servers and stored there. This data processing is carried out pursuant to Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

Further legal basis for the described data processing is furthermore Art. 6 para. 1 lit. c DSGVO. As the responsible party, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent. Further information on data use by beeclever can be found at https://beeclever.de/pages/datenschutz.

12.2 Google Web Fonts

This site uses so-called web fonts provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must establish a connection to Google's servers, which may involve the transmission of personal data to the servers of Google LLC. in the USA. Through this, Google obtains knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font from your computer will be used. You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.

12.3 Google Maps

On our website we use Google Maps (API) from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive (land) maps in order to visually present geographical information. By using this service, our location is displayed to you and a possible journey is made easier.

Already when calling up those sub-pages in which the map of Google Maps is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there, this may also result in a transmission to the servers of Google LLC. in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and analysis are carried out in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the display of personalized advertising, market research and / or the design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option to completely disable the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and thus the map display on this website can then not be used.

You can view the terms of use of Google at https://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html.

Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy/

12.4 Elfsight

On our pages, the Elfsight Google reviews widget is integrated. This plugin is offered by Elfsight, LLC, Address: 300002, Russia, Tula, Lunacharskogo, 1, 304b Phone: +7 905 624-37-34. Elfsight is a web service for displaying customer reviews submitted via Google. This data processing is carried out pursuant to Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in a trustworthy, transparent and user-friendly website. For more information on Elfsight's data protection, please visit: https://elfsight.com/privacy-policy/

13. rights of the data subject(s)

13.1 Overview

The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:

13.1.1 Right to information (pursuant to Art. 15 DSGVO).

You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may request information from the controller about the following:

(1) the purposes for which the personal data are processed;
(2) the categories of personal data which are processed;
(3) the recipients or the categories of recipients to whom the personal data concerning you have been or will be disclosed;
(4) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
(5) the existence of a right to rectify or erase the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
(6) the existence of a right to lodge a complaint with a supervisory authority;
(7) any available information on the origin of the data if the personal data are not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Art. 22 (1) and (4) GDPR and - at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer.

13.1.2 Right to rectification (pursuant to Art. 16 DSGVO).

You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

13.1.3 Right to restriction of processing (according to Art. 18 DSGVO).

You may request the restriction of the processing of personal data concerning you under the following conditions:

(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
(3) the controller no longer needs the personal data for the purposes of the processing, but you need it for the establishment, exercise or defense of legal claims; or
(4) if you object to the processing pursuant to Art. 21 (1) DSGVO and it has not yet been determined whether the legitimate grounds of the controller outweigh your grounds.

If the processing of personal data relating to you has been restricted, such data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

13.1.4 Right to erasure (according to Art. 17 DSGVO)

a) Obligation to delete

You may request the Controller to erase the personal data concerning you without undue delay, and the Controller shall be obliged to erase such data without undue delay, if one of the following reasons applies:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing. Page 12 of 15 - Document dated 10.02.2021
(3) You object to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 (2) DSGVO.
(4) The personal data concerning you have been processed unlawfully.
(5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
(6) The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) DSGVO.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable measures, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data.

c) Exceptions

The right to erasure does not exist to the extent that the processing is necessary

(1) for the exercise of the right to freedom of expression and information;
(2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the field of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) of the GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) of the GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
(5) for the establishment, exercise or defense of legal claims.

13.1.5 Right to information (according to Art. 19 DSGVO).

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against the controller to be informed about these recipients.

13.1.6 Right to data portability (pursuant to Art. 20 DSGVO).

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that.

(1) the processing is based on consent pursuant to Art. 6(1)(a) DSGVO or Art. 9(2)(a) DSGVO or on a contract pursuant to Art. 6(1)(b) DSGVO and
(2) the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

13.1.7 General information about your right to object.

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.

We will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

13.1.8 Right to revoke the declaration of consent under data protection law.

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

13.1.9 Automated decision in individual cases including profiling.

You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

(1) is necessary for the conclusion or performance of a contract between you and the controller,
(2) is permitted by Union or Member State law to which the controller is subject and that law contains adequate measures to safeguard your rights and freedoms and your legitimate interests, or
(3) is made with your explicit consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

With regard to the cases referred to in (1) and (3), the Controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the Controller, to express his or her point of view and to contest the decision.

13.1.10. Right to lodge a complaint (pursuant to Art. 77 DSGVO).

Right to complain pursuant to Art. 77 DSGVO: If you consider that the processing of personal data concerning you infringes the GDPR, you have - without prejudice to any other administrative or judicial remedy - the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement.

13.2 Right of objection

If we process your personal data within the framework of a balancing of interests due to our overriding legitimate interest, you have the right at any time to object to this processing with effect for the future for reasons arising from your particular situation.
If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
If your personal data is processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. You can exercise the objection as described above.
If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

14 Duration of the storage of personal data

The duration of the storage of personal data is measured on the basis of the respective legal basis, the purpose of processing and - if relevant - additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).

When processing personal data on the basis of explicit consent pursuant to Art. 6 (1) a DSGVO, this data is stored until the data subject revokes his or her consent.

If there are legal retention periods for data that is processed within the scope of legal business or similar obligations on the basis of Art. 6 Para. 1 lit. b DSGVO, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for the fulfillment of the contract or the initiation of the contract and/or there is no legitimate interest on our part in continuing to store it.

When processing personal data on the basis of Art. 6 (1) f DSGVO, this data is stored until the data subject exercises his or her right to object pursuant to Art. 21 (1) DSGVO, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct marketing on the basis of Article 6 (1) (f) DSGVO, this data is stored until the data subject exercises his or her right to object pursuant to Article 21 (2) DSGVO.

Unless otherwise stated in the other information in this statement about specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

15. privacy policy for the SUSHI app "WASABI

15.1 Introduction

By using our app "WASABI", you entrust us with your personal data. We consider it our responsibility to handle this data in a trustworthy manner and to protect your privacy. In this privacy policy, you will learn what data we collect, for what purposes we use or share it, and what control you have over it.

15.2 Data collection and data use

We collect and process personal data for the purpose of customer administration. This includes data that you provide to us when you activate your personal SUSHI account: first and last name, email address and profile picture. The creation of a profile does not affect you, except that it allows you to use the features in question. In addition, the app stores information about the cell phone you use, the app version and your country. These aforementioned data are stored at the service provider OneSignal.

When you use the app, your location is processed to record trips. This tracking allows you to track the duration, distance and speeds of your SUSHI rides. However, this location tracking can only be collected when you are actively using the app or running in the background (screen is locked). Location collection is turned on as soon as you are on the "Ride" screen in the app and immediately turned off when you leave the "Ride" screen and no ride is recorded. Your location data cannot be collected when the app is completely closed. The map provider Mapbox is used for the tracking function in the app. The privacy policy of the respective provider applies. Reference is made to this provider in the app. Mapbox collects usage and telemetry data. This is used to improve maps, such as discovering new driving routes, but not for marketing purposes. You can configure the collection of this data by clicking the Info button in the lower right corner of the map on the "Ride" screen and then selecting Mapbox Telemetry.

Processing your data in the SUSHI App is necessary to meet your expectations as a user and to improve our service and your riding experience. We may also process your personal data for the purpose of push notifications based on our legitimate interests. These can be general notifications as well as marketing notifications about our products and services. However, these are sent to all users and are not personalized based on your usage behavior. The only personalization is the possible use of your first name for push notifications. You have the control to agree or disagree with push notifications in the settings.

15.3 Data responsibility

The data controller on this app in the sense of the General Data Protection Regulation (GDPR) is SUSHI Mobility GmbH, Liebherrstr. 5, 80538 Munich, Germany, Tel: +89 909 339 50, Email: hello/@/sushi-bikes.com. The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

15.4 Data transfer

In order to improve the App, in the event of an App crash, information about your phone (model, charge level, software version) will be collected and the error message will be stored at Google Firebase of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Firebase also stores the following user behavior statistics: time spent on specific screens, frequency of app use, and whether a user has saved a track. These statistics are stored in order to generate insights and optimize the app. This is not personal data, but anonymized data.

Your first name, last name and email address are stored by the service providers Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg and OneSignal, 2850 S Delaware Street 201, San Mateo, CA 94403, United States. Further data stored by OneSignal can be found under 15.2 Data collection and use. This transfer takes place in accordance with Art. 6 (1) lit. f DSGVO and serves our legitimate interest in a safe and user-friendly interaction with the app. Pursuant to Art. 6 (1) lit. b DSGVO, personal data is collected and processed if you provide it to us to open a customer account. Which data is collected can be seen from the respective input forms. We store the data at OneSignal only to enhance the user experience. This allows us to identify the user and address them by their first name in push notifications. Your rides, stats, your SUSHI points and other app data are only on Amazon. Our Amazon server complies with all German and European regulations and is located in Frankfurt am Main, Germany. The data in the database is currently not encrypted, but the transmission of the data is encrypted by AWS. We do not share your personal data with third parties other than the service providers mentioned above. We do not sell your data to third parties for direct marketing purposes.

15.5 Data control and right of objection

The provision of your personal data to is not a requirement and you can object to this processing. The following functions are configurable for you: location sharing, general push notifications and marketing notifications. You have the option to request which of your data we store at any time. You can also request the deletion of this data at any time.