Privacy policy
For the sake of linguistic simplification, the generic masculine form chosen on this page is to be understood as gender-neutral, and persons of either gender are equally included therein.
Table of contents
1. information on the collection of personal data and contact details of the responsible person
1.1 Intro
1.2 Responsibility
1.3 Encryption
1.4. cookie overview
2. data collection when visiting our website
3. content delivery network
4. cookies
5. hosting by Shopify
6. contact form
6.1. further explanations about the contact form
6.2. zendesk
6.3. applications via contact forms and e-mail contact.
6.4. communication via WhatsApp
6.5. charles as WhatsApp service provider
7. data processing when opening a customer account for contract processing
8. use of customer data for direct advertising
8.1. registration for our e-mail newsletter
8.2. newsletter dispatch via Klaviyo
8.3 Direct Marketing Related to JobRad Offers
9. data processing for order processing
9.1. data processing
9.2. data processing by third parties
9.3. passing on of personal data to shipping service providers
9.4. passing on of personal data to logistics service providers
9.5. use of payment service providers (payment services)
10. use of social media: social plugins
10.1. meta as standard plugin
10.2. instagram plugin as shariff solution
10.3. twitter plugin as shariff solution
10.4. use of youtube videos
11. online marketing
11.1 Meta Pixel for the creation of Custom Audiences (with Cookie Consent Tool).
11.2. Google AdSense
11.3. use of Google Ads conversion tracking
11.4. Google Marketing Platform
11.5. reviews.io
12. web analytics services
12.1 Google (Universal) Analytics
12.2 Microsoft Clarity
12.3 Tracify
12.4 Mable
13. tools and other
13.1 Usercentrics / Cookiebot (Consent Management)
13.2 Google Web Fonts
13.3. google maps
13.4 Elfsight
14. rights of the data subject
14.1 Overview
14.2 Right of objection
15. duration of storage of personal data
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1. information about the collection of personal data and contact details of the responsible person
1.2 Intro
We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.
1.2 Responsibility
The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is SUSHI Mobility GmbH, Geretsrieder Str. 10, 81379 Munich, Germany, Tel.: +89 909 339 50, e-mail: hello/@/sushi-bikes.com. The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing.
1.3 Encryption
This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or requests to the person responsible). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.
1.4 Cookie overview
We provide you with an overview of all cookies used in our cookie banner. You can access the banner again via our footer under "Cookies". Alternatively, you can also click here.
2. data collection when visiting our website
When you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser sends to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use. The collected data will be deleted as soon as the respective session has ended. In the case of storage of data in log files, this is the case after sixty days at the latest.
3. content delivery network
Google Cloud CDN
On our website, we use a so-called Content Delivery Network ("CDN") of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). A content delivery network is an online service that is used in particular to deliver large media files (such as graphics, page content or scripts) through a network of regionally distributed servers connected via the Internet. The use of Google's Content Delivery Network helps us to optimize the loading speeds of our website.
The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in a secure and efficient provision, as well as improvement of the stability and functionality of our website. You can obtain further information about Google's data protection policy at the following Internet address: https://www.google.de/policies/privacy/
4. hosting
Our online store is hosted and displayed by the store system of Shopify International Limited in Dublin, Ireland. All data collected on our website is processed on Shopify servers. Shopify takes appropriate technical and organizational precautions to ensure that data processing remains within the EU or EEA. Although the Canadian parent company, Shopify Inc. in Ottawa, could theoretically have access, the European Commission has determined for Canada that an adequate level of data protection exists. More information about Shopify's privacy policy can be found here:
https://www.shopify.de/legal/datenschutz and also at: https://help.shopify.com/de/manual/your-account/privacy/GDPR.
5. cookies
In order to make your visit to our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie.
In some cases, the cookies are used to simplify the ordering process by storing settings (e.g. remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the site visit.
We may work with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we cooperate with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this for the respective browsers under the following links:
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
Information on storage duration:
Temporary cookies are automatically deleted when you close the browser. These include, in particular, session cookies. These store a so-called session-lD, with which various requests of your browser can be assigned to the common session. This allows your terminal device to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
Permanent cookies, such as analysis cookies from Google Analytics, are automatically deleted after a specified period of time, which may differ depending on the cookie. The analysis cookies from Google Analytics are stored in your web browser for a period of two years since your last visit, unless you delete them beforehand via the browser settings. You can delete the cookies in the security settings of your browser at any time.
User-related data collected by Google Analytics is automatically deleted after 14 months. Other anonymized data remains stored in aggregated form indefinitely.
6. contacting
When contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in responding to your request in accordance with Art. 6 Para. 1 lit. f DSGVO. If your contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request, this is the case if the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no legal storage obligations.
6.1 Further explanations regarding the contact form
When using the contact form, the information listed there is transmitted to us and stored. We use the data exclusively to answer your inquiry and, if the inquiry relates to a contractual relationship or a contractual relationship arises from it, to initiate and process the contractual relationship (Art. 6 para. 1 a, b, f DSGVO). If you are already a customer or will become one in the future, we may collect, store, modify and transmit the data for the purpose of establishing, implementing or terminating the contractual relationship without requiring your consent and as long as we are permitted to do so by law. In other cases, i.e. also as long as the contractual relationship has not yet come into existence, we will store your data for no longer than 100 days and you have a right of revocation with effect for the future with regard to the data transmitted to us with your consent via the contact form. You exercise your right of revocation by notifying us at our contact data according to the imprint.
6.2 Zendesk
We use the ticket system Zendesk, a customer service platform of Zendesk Inc, 989 Market Street #300, San Francisco, CA 94102, to process customer inquiries. For this purpose, necessary data such as surname, first name, postal address, telephone number, e-mail address are collected via our web offers in order to be able to answer your need for information. For more information on data processing by Zendesk, please see Zendesk's privacy policy at: http://www.zendesk.com/company/privacy. If you have any questions, you can also contact Zendesk's data protection officer directly at: privacy@zendesk.com.
We have concluded a contract with Zendesk for commissioned data processing as well as supplementary standard contractual clauses and implement the strict requirements of the German data protection authorities when using Zendesk. The legal basis for processing with Zendesk is, insofar as your consent exists, Art. 6 para. 1 p.1 lit. a DSGVO, otherwise lit. b, insofar as the processing of your request applies to the preparation or implementation of a contractual relationship, as well as lit. f., insofar as no contractual relationship exists, in which case our legitimate interest is to respond to your request.
6.3 Applications via contact forms and e-mail contact
With reference to the first paragraph above "Contact forms and e-mail contact", there is also the possibility on our website to apply for advertised jobs at SUSHI Mobility GmbH via the aforementioned contact channels.
In order to simplify the application process for interested parties and to ensure that applications are processed quickly, we use the services of Personio GmbH and its software solution of the same name for data processing and preparation. Personio GmbH is responsible for the provision of this service and the associated data processing. The privacy policy of Personio GmbH can be found here: https://www.personio.de/datenschutz/.
When applying via the contact forms in the career section of the website (https://www.sushi-bikes.com/pages/jobs), the data from the input mask, such as first name, last name, e-mail address, telephone number, as well as application documents uploaded by the applicant, such as letter of motivation, CV and certificates, are transmitted to Personio GmbH. In addition, the date and time of the contact form submission are collected.
In the context of the application procedure via contact form, your consent (Art. 6 para. 1 lit. a DSGVO) to the processing of application data is obtained and reference is made to this privacy policy. Alternatively, it is possible to contact us via the provided e-mail address jobs@sushi-bikes.com. In this case, the user's personal data transmitted with the e-mail will be transferred to Personio GmbH.
We use the external service provider Personio GmbH to process your data in the application process. This has been carefully selected by us and acts as our order processor. This means that when you send an application, including applicant data and application documents, the service provider used receives, processes and prepares the data sent. Personio GmbH is legally and contractually obligated to treat your data confidentially. The transfer of your data to Personio is based on Art. 6 para. 1 lit. a DSGVO (consent) and serves our legitimate interest in processing your application. Personio GmbH has no influence on the content of the application process. The evaluation and decision-making takes place exclusively by our employees.
In the event of a successful recruitment or the conclusion of an employment contract, the user's data will be stored for the duration of the employment relationship and beyond, taking into account the statutory retention periods. In the case of applications that are unsuccessful, all data collected will be irretrievably deleted after a period of ninety days at the latest. Exclusively anonymized metadata of the applicants without personal reference are still retained for our statistics. There is no transfer of personal data to third countries through the use of the Personio software solution. Personio uses a trusted subcontractor within the EU to provide its cloud-based services. For more details, please refer to the privacy policy of Personio GmbH: https://www.personio.de/datenschutz/.
The User has the possibility to revoke his consent to the processing of personal data at any time. For this purpose, an informal communication by e-mail to SUSHI Mobility GmbH is sufficient. All personal data stored in the course of the application process will be deleted in this case.
6.4 Communication via WhatsApp
For communication with our customers and other third parties, we use, among other things, the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Communication takes place via end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from gaining access to the communication content. However, WhatsApp obtains access to metadata that is created in the course of the communication process (e.g. sender, recipient and time). We would also like to point out that WhatsApp, according to its own statement, shares personal data of its users with its parent company Meta, which is based in the USA. Further details on data processing can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.
WhatsApp is used on the basis of our legitimate interest in communicating as quickly and effectively as possible with customers, interested parties and other business and contractual partners (Art. 6 para. 1 lit. f DSGVO). If a corresponding consent has been requested, the data processing is based exclusively on the consent; this can be revoked at any time with effect for the future.
The communication content exchanged between and on WhatsApp remains with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after processing your request has been completed). Mandatory legal provisions - in particular retention periods - remain unaffected.
We use WhatsApp in the "WhatsApp Business" variant.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum.
6.5 Charles as a WhatsApp service provider
You can contact us via WhatsApp and start a conversation. We are the controller within the meaning of Art. 4 No. 7 DSGVO for subsequent data processing in connection with WhatsApp. For offering and using WhatsApp, we use the software solution of Charles GmbH, Gartensstr. 86-87, 10115 Berlin, under a contract processing agreement. Charles stores all personal data in the EU.
As an official WhatsApp partner, Charles uses the WhatsApp Business API with the consequence that no other third parties or WhatsApp gain access to your communication content in the area of our responsibility.
Your use of WhatsApp is solely subject to the agreements you have with WhatsApp. According to the terms of use of WhatsApp, we have your phone number and username through your contact.
We use this and other information provided by you to recognize you and your preferences and to respond to your WhatsApp messages. The legal basis here is your consent to be contacted in accordance with Art. 6 (1) (a) DSGVO. In addition, we will send you newsletters via WhatsApp if you have given us your consent to do so. Furthermore, you have the option to use WhatsApp to compile your shopping cart. In this case, the data processing is based on Art. 6 (1) (b) DSGVO.
You can revoke an already given consent at any time with effect for the future. According to the DSGVO, you also have the right to information, correction, portability and deletion of your personal data, as well as the right to restrict or object to certain processing. You also have the right to complain to the supervisory authority responsible for you.
For further information, please refer to the following data protection provisions:
Charles GmbH: www.hello-charles.com/privacy-policy
WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland: https://www.whatsapp.com/legal/privacy-policy-eea
7. data processing when opening a customer account for contract processing
Pursuant to Art. 6 (1) lit. b DSGVO, personal data will continue to be collected and processed if you provide it to us for the performance of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by sending a message to the above address of the responsible person. We store and use the data provided by you for the purpose of processing the contract. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to a further use of your data or a legally permitted further use of data was reserved by us, about which we inform you accordingly below.
8. use of customer data for direct advertising
8.1 Registration for our e-mail newsletter
If you register for our e-mail newsletter, we will send you regular information about our offers. Mandatory data for sending the newsletter is only your e-mail address. The specification of further possible data is voluntary and will be used to address you personally. For sending the newsletter we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have expressly confirmed that you consent to the sending of newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on a corresponding link.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 para. 1 lit. a DSGVO. When you register for the newsletter, we store your IP address entered by your Internet service provider (ISP) as well as the date and time of registration in order to be able to track any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of addressing you in an advertising manner by way of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the person responsible mentioned at the beginning. After unsubscribing, your e-mail address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use your data in a manner that goes beyond this, which is permitted by law and about which we inform you in this declaration.
8.2 Newsletter dispatch via Klaviyo
Our e-mail newsletter is sent via "Klaviyo", 225 Franklin St, Boston, MA 02110, USA (http://www.klaviyo.com/), to whom we pass on the data you provided when registering for the newsletter. This transfer takes place in accordance with Art. 6 (1) lit. f DSGVO and serves our legitimate interest in using a newsletter system that is effective in advertising, secure and user-friendly. Please note that the data is usually transferred to a Klaviyo server in the USA and stored there. Klaviyo uses this information to send and evaluate the newsletters on our behalf. Furthermore, according to its own information, Klaviyo may use this data to optimize or improve its own services, e.g. to technically optimize the dispatch and display of the newsletters or for economic purposes to determine from which countries the recipients come. However, Klaviyo does not use the data of our newsletter recipients to address them itself or to pass them on to third parties.
To protect your data in the USA, we have a data processing agreement with Klaviyo in which Klaviyo undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions and, in particular, not to pass it on to third parties.
You can view Klaviyo's privacy policy here:
https://www.klaviyo.com/privacy
8.2.1 Registration data
To register for the newsletter, it is sufficient to enter your e-mail address. Optionally, we ask you to enter your first and last name. This information is only used to personalize the newsletter. Furthermore, we also ask you to optionally enter your date of birth and title. We only use this information to adapt the content of the newsletter to the interests of our readers.
8.2.2 Statistical surveys and analyses
The newsletters contain a so-called "web-beacon", i.e. a pixel-sized file that is retrieved from the Klaviyo server when the newsletter is opened. In the course of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and the time of the retrieval are collected. This information is used for the technical improvement of the services based on the technical data or the target groups and their reading behavior based on the retrieval locations (which can be determined with the help of the IP address) or the access times.
Statistical surveys also include determining whether newsletters are opened, when they are opened and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor that of Klaviyo to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.
8.2.3 Online call and data management
There are cases where we direct newsletter recipients to Klaviyo's websites. For example, our newsletters contain a link that newsletter recipients can use to call up the newsletters online (e.g., in the event of display problems in the e-mail program). Furthermore, newsletter recipients can subsequently correct their data, such as the e-mail address. Likewise, Klaviyo's privacy policy can only be accessed on their site.
In this context, we would like to point out that cookies are used on the websites of Klaviyo and thus personal data is processed by Klaviyo, its partners and service providers used (e.g. Google Analytics). We have no influence on this data collection. For more information, please refer to the Klaviyo privacy policy. We would also like to point out that you have the option to object to the collection of data for advertising purposes on the websites http://www.aboutads.info/choices and http://www.youronlinechoices.com (for the European region).
8.2.4 Cancellation / Revocation
You can cancel the receipt of our newsletter here at any time, i.e. revoke your consent. At the same time, your consent to the sending of the newsletter via Klaviyo and the statistical analyses will expire. A separate cancellation of the dispatch via Klaviyo or the statistical analysis is unfortunately not possible.
You will find a link to cancel the newsletter at the end of each newsletter.
8.2.5 Legal basis Data Protection Regulation
In accordance with the requirements of the Basic Data Protection Regulation (DSGVO) applicable as of May 25, 2018, we inform you that the consent to the sending of e-mail addresses is based on Art. 6 Para. 1 lit. a, 7 DSGVO and § 7 Para. 2 No. 3, or Para. 3 UWG. The use of the dispatch service provider Klaviyo, performance of statistical surveys and analyses as well as logging of the registration process, are based on our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. Our interest is directed towards the use of a user-friendly as well as secure newsletter system that serves our business interests as well as meets the expectations of the users.
We would also like to point out that you can object to the future processing of your personal data in accordance with the legal requirements pursuant to Art. 21 DSGVO at any time. The objection can be made in particular against the processing for purposes of direct advertising.
Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to hello/@/sushi-bikes.com or via a link provided for this purpose in the newsletter.
8.3 Direct Marketing Related to JobRad Offers
This title reflects the specific use of customer data for direct marketing purposes related to JobRad offers. It establishes a clear connection between the general category of direct advertising (Section 8) and the specific case of JobRad GmbH, which is useful for readers of the document to understand the context and purpose of data processing.
9. data processing for order processing
9.1 Data processing
To process your order, we work together with the following service providers, who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution within the framework of payment processing, insofar as this is necessary for payment processing. If payment service providers are used, we will explicitly inform you about this below. The legal basis for the transfer of data is here Art. 6 para. 1 lit. b DSGVO.
In order to maintain our store operations, it may be necessary to pass on data to third-party apps in addition to Shopify as the store platform. Here, order processing contracts exist, if necessary.
9.2 Data processing by third parties
9.2.1 As with any larger company, we also use external domestic and foreign service providers (e.g. for IT, logistics, telecommunications, sales and marketing) to process our business transactions. We may use contracted service providers to process incoming e-mails, chat messages and phone calls. These service providers will only act on our instructions and are contractually obligated to comply with the data protection provisions pursuant to Art. 28 DS-GVO.
9.2.2 The following categories of recipients, who are usually order processors, may receive access to your personal data:
- Service providers for the operation of our website and the processing of data stored or transmitted by the systems (e.g. for data center services, payment processing, IT security). The legal basis for the transfer is then Art. 6 para. 1 p. 1 lit. b or lit. f DS-GVO, insofar as they are not order processors;
- Government agencies/authorities, insofar as this is necessary for the fulfillment of a legal obligation. The legal basis for the transfer is then Art. 6 para. 1 p. 1 lit. c DS-GVO;
- Persons employed to carry out our business operations (e.g. auditors, banks, insurance companies, legal advisors, supervisory authorities, parties involved in company acquisitions or the establishment of joint ventures). The legal basis for the disclosure is then Art. 6 (1) sentence 1 lit. b or lit. f DS-GVO.
9.2.3 Furthermore, we will only disclose your personal data to third parties if you have given your express consent to do so in accordance with Art. 6 (1) sentence 1 lit. a DS-GVO.
9.2.4 If personal data from you is passed on by us to our subsidiaries or is passed on to us by our subsidiaries (e.g. for advertising purposes), this is done on the basis of existing order processing relationships.
9.3 Transfer of personal data to shipping service providers
DPD
If the delivery of the goods is carried out by the transport service provider DPD (DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg), we will pass on your e-mail address to DPD in accordance with Art. 6 Para. 1 lit. a DSGVO prior to the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DPD for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure is made only to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with DPD or delivery notification is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DPD. This disclosure is made pursuant to Art. 6 (1) lit. f DSGVO and serves our legitimate interest in the performance of the contract in the form of delivery of goods.
GLS
If the delivery of the goods is carried out by the transport service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 - 7, 36286 Neuenstein), we will pass on your e-mail address to GLS in accordance with Art. 6 Para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to GLS for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure is made only to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with GLS or delivery notification is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider GLS. This disclosure is made pursuant to Art. 6 (1) lit. f DSGVO and serves our legitimate interest in the fulfillment of the contract in the form of a delivery of goods.
DHL
If the delivery of the goods is carried out by the transport service provider DHL (DHL Paket GmbH, Sträßchensweg 10; 53113 Bonn), we will pass on your e-mail address to DHL in accordance with Art. 6 Para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DHL for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure is made only to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with DHL or delivery notification is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DHL. This disclosure is made pursuant to Art. 6 (1) lit. f DSGVO and serves our legitimate interest in the fulfillment of the contract in the form of a delivery of goods.
The Swiss Post AG
If the goods are delivered by the transport service provider DIE POST (Die Schweizerische Post AG, Wankdorfallee 4, 3030 Bern), we will pass on your e-mail address to DIE POST in accordance with Art. 6 Para. 1 lit. a DSGVO prior to delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to DIE POST for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure is made only to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with DIE POST or delivery notification is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person named above or vis-à-vis the transport service provider DIE POST. This disclosure is made pursuant to Art. 6 (1) lit. f DSGVO and serves our legitimate interest in the performance of the contract in the form of delivery of goods.
GoExpress
If the delivery of the goods is carried out by the transport service provider GoExpress (GO! Express & Logistics Deutschland GmbH, Brühler Straße 9, 53119 Bonn, Germany), we will pass on your e-mail address to GoExpress in accordance with Art. 6 (1) a DSGVO prior to the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent to this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to GoExpress for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure is made only to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with GoExpress or delivery notification is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the responsible person designated above or vis-à-vis the transport service provider GoExpress. This disclosure is made pursuant to Art. 6 (1) lit. f DSGVO and serves our legitimate interest in the performance of the contract in the form of delivery of goods.
Cargoboard
If the delivery of the goods is carried out by the transport service provider Cargoboard (Cargoboard GmbH & Co. KG, Technologiepark 22, 33100 Paderborn, Germany), we will pass on your e-mail address to Cargoboard in accordance with Art. 6 Para. 1 lit. a DSGVO prior to the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided that you have given your express consent for this in the ordering process. Otherwise, we will only pass on the name of the recipient and the delivery address to Cargoboard for the purpose of delivery in accordance with Art. 6 Para. 1 lit. b DSGVO. The disclosure will only be made to the extent necessary for the delivery of the goods. In this case, prior coordination of the delivery date with Cargoboard or delivery notification is not possible. The consent can be revoked at any time with effect for the future vis-à-vis the above-mentioned responsible person or vis-à-vis the transport service provider Cargoboard. This disclosure is made in accordance with Art. 6 Para. 1 lit. f DSGVO and serves our legitimate interest in the fulfillment of the contract in the form of a delivery of goods.
9.4 Transfer of personal data to logistics service providers
LOGSTA
Order processing is carried out by the service provider LOGSTA Germany GmbH, Bachstraße 2, 85406 Zolling. Your personal data will be passed on to LOGSTA Germany GmbH exclusively for the purpose of processing the online order in accordance with Art. 6 Para. 1 lit. b DSGVO.
Exporto
Order processing is carried out by the service provider exporto GmbH, Max-Stromeyer-Str. 172, 78467 Konstanz, Germany. Your personal data will be passed on to exporto GmbH exclusively for the purpose of processing the online order in accordance with Art. 6 Para. 1 lit. b DSGVO.
9.5 Use of payment service providers (payment services)
Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 para. 1 lit. b DSGVO and only to the extent necessary for payment processing.
PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of PayPal's legitimate interest in determining your solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The creditworthiness information may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to, address data. For further information on data protection law, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data, provided that this is necessary for the contractual processing of payments.
Shopify Payments
We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered via the payment service provider Shopify Payments, the payment processing is carried out by the technical service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provided during the ordering process, together with information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. The transfer of your data takes place exclusively on the basis of legitimate interest in payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. You can find more information about the data protection of Shopify Payments at the following Internet address: https://www.shopify.com/legal/privacy.
You can find data protection information on Stripe Payments Europe Ltd. here: https://stripe.com/de/privacy
Stripe
If you choose a payment method offered by the payment service provider "Stripe", the payment will be processed by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will pass on your information provided during the ordering process, together with information about your order (name, address, account number, bank routing number, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. You can find more information about the data protection of "Stripe" at the following internet address: https://stripe.com/de/privacy#translation.
Klarna
On our website we offer, among other things, payment with the services of Klarna. The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna offers various payment options (e.g. installment purchase). If you choose to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. You can read details about this in Klarna's privacy policy at the following link: https://www.klarna.com/de/datenschutz/.
Klarna uses cookies to optimize the use of the Klarna checkout solution. The optimization of the checkout solution constitutes a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO. Cookies are small text files that are stored on your end device and do not cause any damage. They remain on your end device until you delete them. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf. The transfer of your data to Klarna is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations.
Mollie
If you choose a payment method of the payment service provider Mollie, the payment processing will be carried out via the payment service provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands, to whom we will pass on your information provided during the ordering process together with information about your order (name, address, IBAN, BIC, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider Mollie and only insofar as it is necessary for this purpose.
SOFORT
If you select the payment method "SOFORT", the payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we pass on the information you provided during the ordering process, along with information about your order, in accordance with Art. 6 (1) lit. b DSGVO. Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data will only be passed on for the purpose of payment processing with the payment service provider SOFORT and only insofar as it is necessary for this purpose. You can obtain more information about SOFORT's privacy policy at the following Internet address: https://www.klarna.com/sofort/datenschutz.
Alma Pay
If you choose a payment method of the payment service provider Alma, the payment processing is carried out via the payment service provider Alma SAS, located at 176 Avenue Charles de Gaulle, 92200 Neuilly-sur-Seine, to whom we pass on your information provided during the ordering process together with information about your order (name, address, IBAN, BIC, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. The transfer of your data is solely for the purpose of payment processing with the payment service provider Alma and only to the extent necessary for this purpose.
10. use of social media
10.1 Meta as standard plugin
Our website uses so-called social plugins ("plugins") of the social network Meta, which is operated by Meta Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Meta"). The plugins are marked with a Meta logo or the addition "Social Plug-in from Meta" or "Meta Social Plugin". You can find an overview of the Meta Plugins and their appearance here: https://developers.Meta.com/docs/plugins.
If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to Meta's servers. The content of the plugin is transmitted by Meta directly to your browser and integrated into the page. Through this integration, Meta receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Meta profile or are not currently logged in to Meta. This information (including your IP address) is transmitted from your browser directly to a server of Meta Inc. in the USA and stored there.
If you are logged in to Meta, Meta can directly assign your visit to our website to your Meta profile. If you interact with the plugins, for example by clicking the "Like" button or posting a comment, this information is also transmitted directly to a Meta server and stored there. The information is also published on your Meta profile and displayed to your Meta friends.
The described data processing operations are carried out pursuant to Art. 6 (1) lit. f DSGVO on the basis of Meta's legitimate interests in displaying personalized advertising to inform other users of the social network about your activities on our website and to tailor the Meta service to your needs.
If you do not want Meta to assign the data collected via our website directly to your Meta profile, you must log out of Meta before visiting our website. You can also object to the loading of the Meta plugins and thus to the data processing operations described above for the future using add-ons for your browser, e.g. the script blocker "NoScript" (http://noscript.net/).
For the purpose and scope of the data collection and the further processing and use of the data by Meta, as well as your rights in this regard and setting options for protecting your privacy, please refer to Meta's privacy policy: https://www.Meta.com/policy.php
10.2 Instagram plugin as Shariff solution
Our website uses so-called social plugins ("plugins") of the online service Instagram, which is operated by Meta Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland ("Meta").
In order to increase the protection of your data when visiting our website, these buttons are not unrestricted plugins, but are only integrated into the page using an HTML link. This type of integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of Instagram. When you click on the button, a new browser window opens and calls up the Instagram page, where you can interact with the plugins there (possibly after entering your login data).
For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to Instagram's privacy policy: https://help.instagram.com/155833707900388/
10.3 Twitter plugin as Shariff solution
Our website uses so-called social plugins ("plugins") of the microblogging service Twitter, which is operated by Twitter International Company, One Cumberland Place, Fenian Street Dublin 2, D02 AX07 Ireland ("Twitter").
In order to increase the protection of your data when visiting our website, these buttons are not unrestricted plugins, but are only integrated into the page using an HTML link. This type of integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of Twitter. When you click on the button, a new browser window opens and calls up the Twitter page, where you can interact with the plugins there (if necessary, after entering your login data). Please note that when you interact with the plugin, collected information (including your IP address) is transmitted from your browser directly to a server of Twitter Inc. in the USA and stored there.
For the purpose and scope of the data collection and the further processing and use of the data by Twitter, as well as your rights in this regard and setting options for protecting your privacy, please refer to Twitter's privacy policy: https://twitter.com/privacy
10.4 Use of Youtube videos
We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells Youtube which pages you are visiting. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. You can prevent this by logging out of your Youtube account beforehand.
If a Youtube video is started, the provider uses cookies that collect information about user behavior.
If you have deactivated the storage of cookies for the Google Ad program, you will not have to expect any such cookies when watching Youtube videos. However, Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
For more information on data protection at "Youtube", please refer to the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy/.
11. online marketing
11.1 Meta Pixel for the creation of Custom Audiences (with Cookie Consent Tool)
Within our online offer, the so-called "Meta Pixel" of the social network Meta is used, which is operated by Meta Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Meta").
If a user clicks on an advertisement placed by us and played on Meta, an addition is added to the URL of our linked page by Meta Pixel. If our site allows data sharing with Meta through Pixel, this URL parameter is inscribed in the user's browser via a cookie that our linked site sets itself. This cookie is then read by Meta Pixel and enables the data to be forwarded to Meta.
With the help of the Meta Pixel, it is possible for Meta, on the one hand, to determine the visitors to our online offer as a target group for the display of advertisements (so-called "Meta Ads"). Accordingly, we use the meta pixel to display the meta ads placed by us only to those meta users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Meta (so-called "Custom Audiences"). With the help of the meta pixel, we also want to ensure that our meta ads correspond to the potential interest of the users and do not have a harassing effect. Thus, we can further evaluate the effectiveness of the meta ads for statistical and market research purposes by tracking whether users were redirected to our website after clicking on a meta ad (so-called "conversion").
The data collected is anonymous for us, so it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Meta so that a connection to the respective user profile is possible and Meta can use the data for its own advertising purposes, in accordance with the Meta Data Usage Policy (https://www.Meta.com/about/privacy/). The data may enable Meta as well as its partners to place advertisements on and outside of Meta.
The data processing associated with the use of the Meta Pixel is carried out pursuant to Art. 6 (1) lit. f DSGVO on the basis of the legitimate interest in the targeted advertising approach of the user by advertising third parties, whose ads are displayed on this website on the basis of the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content in return for payment. You can revoke your consent at any time with effect for the future. To exercise your revocation, remove the check mark next to the setting for the "Meta Pixel" in the "Cookie Consent Tool" embedded on the website.
11.2 Google AdSense
This website uses Google AdSense, a web advertising service Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, which are text files placed on your computer, to help the website analyze how users use the site. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through the use of which simple actions such as visitor traffic on the website can be recorded, collected and analyzed. The information generated by the cookie and / or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server and stored there. This may also result in a transmission to the servers of Google LLC. in the USA.
Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google.
The described processing of data is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of the legitimate interest in the targeted advertising approach of the user by advertising third parties, whose ads are displayed on this website on the basis of the evaluated user behavior. This processing also serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party advertising content in return for payment.
You can obtain more information about Google's data protection policy at the following Internet address: https://www.google.de/policies/privacy/.
You can permanently disable cookies for ad preferences by preventing them by setting your browser software accordingly or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de.
Please note that certain features of this website may not work or may be limited if you have disabled the use of cookies.
As far as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 (1) lit. a DSGVO. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the aforementioned option for making an objection.
11.3 Use of Google Ads conversion tracking
This website uses the online advertising program "Google Ads" and within the framework of Google Ads the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use the offer of Google Ads to draw attention to our offers with the help of advertising media (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.
The cookie for conversion tracking is set when a user clicks on an ad placed by Google Ads. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across Google Ads customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted in to conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, you will not receive any information that personally identifies users. If you do not wish to participate in the tracking, you can block this use by deactivating the Google conversion tracking cookie via your internet browser under the keyword "user settings". You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising pursuant to Art. 6 (1) lit. f DSGVO. The use of Google Ads may also involve the transmission of personal data to the servers of Google LLC. in the USA.
You can obtain more information about Google's data protection policy at the following Internet address: https://www.google.de/policies/privacy/.
You can permanently disable cookies for ad preferences by preventing them through a corresponding setting in your browser software or by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/plugin?hl=de.
Please note that certain features of this website may not work or may be limited if you have disabled the use of cookies.
11.4 Google Marketing Platform
This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").
GMP uses cookies to serve ads that are relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads more than once. Via a cookie ID, Google records which ads are displayed in which browser and can thus prevent them from being displayed more than once. The processing is based on our legitimate interest in the optimal marketing of our website pursuant to Art. 6 (1) lit. f DSGVO.
In addition, GMP can use cookie IDs to record so-called conversions that are related to ad requests. This is the case, for example, when a user sees a GMP ad and later, using the same browser, calls up the advertiser's website and makes a purchase via this website. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our knowledge as follows: Through the integration of GMP, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will find out and store your IP address. In the context of the use of GMP, personal data may also be transmitted to the servers of Google LLC. in the USA.
If you wish to object to participation in this tracking procedure, you can deactivate cookies for conversion tracking by setting your browser to block cookies from the domain www.googleadservices.com, (see https://www.google.de/settings/ads), whereby this setting will be deleted when you deactivate your cookies. Alternatively, you can obtain information about setting cookies from the Digital Advertising Alliance at www.aboutads.info and make your desired settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.
You can obtain further information about the data protection provisions of GMP by Google at the following Internet address: https://www.google.de/policies/privacy/.
As far as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 (1) lit. a DSGVO. You can revoke your consent at any time with effect for the future. To exercise your revocation, please follow the aforementioned option for making an objection.
11.5 Reviews.io
On our website you have the possibility to write reviews. For this purpose, we use "Review.io", a service of REVIEWS.io 2020 GMBH, Stralauer Allee 6, 10245 Berlin, Germany. Through Review.io, we can collect customer reviews and publish them on our website.
In order for you to post a review, Review.io requires your name or a pseudonym and your email address (not published). Once you write a review on Review.io, the service automatically creates an account for you.
The processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. For this purpose, an informal communication by e-mail to us is sufficient. The legality of the data processing operations already carried out remains unaffected by the revocation. In the event of revocation of your consent, we will delete or anonymize the review.
Reviews can be submitted in such a way that identification of your person by other website users is not possible. It is up to you to decide whether you want to provide personal information beyond the mandatory information. Please note that when choosing your pseudonym, as well as within the free text fields and when uploading photos, it is also possible to provide information that makes it possible to identify you personally. We recommend that you write your review text without providing personal data and design photos accordingly. We reserve the right not to publish or to (partially) anonymize reviews that contain personal data.
Furthermore, Review.io performs the following processing for us in the context of the review:
Identification as a reviewer when you log in to our website and revisit the website.
Verification of the authenticity of your reviews
Answering your questions and providing you with appropriate customer service
Forwarding our messages when we have responded to your review
We have entered into a commission processing agreement with Review.io in accordance with the requirements of Art. 28 of the GDPR, in which we oblige it to protect our customers' data and not to disclose it to third parties.
For more information about the type of data collected by Review.io, please see Review.io's Terms of Use and Privacy Policy: https://www.reviews.io/front/data-protection.
12. web analytics services
12.1 Google (Universal) Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymization of the IP address by shortening and excludes a direct personal reference. Through this extension, your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a server of Google LLC.in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics also enables the creation of statistics with statements about age, gender and interests of site visitors on the basis of an evaluation of interest-based advertising and with the involvement of third-party information via a special function, the so-called "demographic characteristics". This allows the definition and differentiation of user groups of the website for the purpose of targeting marketing measures. However, data records collected via the "demographic characteristics" cannot be assigned to a specific person.
All processing described above, in particular the setting of Google Analytics cookies for reading out information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) lit. a DSGVO. Without this granting of consent, Google Analytics will not be used during your visit to the site.
You can revoke your granted consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website. We have concluded an order processing agreement with Google for the use of Google Analytics, which obliges Google to protect the data of our site visitors and not to pass it on to third parties.
For the transfer of data from the EU to the USA, Google refers to so-called standard data protection clauses of the European Commission, which are intended to ensure compliance with the European level of data protection in the USA. Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de
12.2 Microsoft Clarity
We use Microsoft Clarity. "Microsoft Clarity" refers to a procedure by Microsoft in which user analysis is possible on the basis of a pseudonymous user ID and thus on the basis of pseudonymous data, such as the evaluation of data on mouse movements or performance data on certain Internet presentations.
In particular, we process usage data (e.g. Internet presentations visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses), location data (information on the geographical position of a device or a person), movement data (mouse movements, scrolling movements) in pseudonymous form. We have made the appropriate settings so that even the data collection to and by Microsoft alone is pseudonymized, especially in the form of IP masking (pseudonymization of the IP address).
All users of our website who have consented to the corresponding use via our cookie consent service are affected by this data processing. The data processing is thus based solely on your consent pursuant to Art. 6 (1) a) DSGVO.
The purpose of the processing is tracking (e.g. interest/behavior-based profiling, use of cookies), remarketing, conversion measurement (measurement of the effectiveness of marketing measures), interest-based and behavioral marketing, profiling (creation of user profiles), reach measurement (e.g. access statistics, recognition of returning users), cross-device tracking (cross-device processing of user data for marketing purposes).
You will be informed of your rights to object in accordance with this privacy policy. In addition, you can set an opt-out with the respective provider.
a) Europe: https://www.youronlinechoices.eu.
b) Canada: https://www.youradchoices.ca/choices.
c) USA: https://www.aboutads.info/choices.
d) International: https://optout.aboutads.info.
Microsoft Clarity: Online marketing and web analysis; offered by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA; Internet presentation: https://clarity.microsoft.com; Privacy policy: https://privacy.microsoft.com/de-de/privacystatement; Opt-out: https://choice.microsoft.com/de-DE/opt-out.
Please note that we have entered into an AV agreement with Microsoft to enable this activity, including the necessary standard contractual clauses.
12.3 Tracify
We use the web analytics service Tracify on our website or on parts of our website to track how our website is used by its visitors and to evaluate and optimize the effectiveness of our advertising/marketing efforts. Tracify is web analytics service provided by Tracify GmbH in Munich, Germany. In this context, Tracify GmbH acts for us as a processor on the basis of a commissioned processing agreement pursuant to Art. 28 DSGVO.
Tracify enables an analysis of the use of the website and the customer journey without storing cookies or other information on the end device of the user, but only on the basis of browser and device information, such as the IP address of the user, the configuration of the respective user agent (user agent string), usage data, order information, contact data, the screen resolution, the installed fonts and plugins and the processor of the respective device.
The information transmitted to Tracify is completely and irreversibly anonymized immediately after transmission, so that a personal reference is excluded. Only the anonymized, aggregated information is analyzed.
Data processing when using Tracify takes place entirely in Germany; there is no data transfer to unsafe third countries without an adequate level of data protection.
The legal basis for the use of Tracify is our legitimate interest in accordance with Art. 6 para. 1 lit. f) DSGVO in a demand-oriented design of the website and in the evaluation and optimization of our marketing measures.
12.4 Mabl
Within our online offer, a tool offered by the company Mable GmbH, Bahnhofplatz 12, 76137 Karlsruhe, (hereinafter "Mable") is used. Mable enables us, in the interest of the users and in our own interest, to better control our data flows and to decide and control which data is passed on to third parties. It also allows us to independently evaluate this data according to our own criteria. When we work with certain partners, for example for the purpose of online marketing, in many cases this requires the integration of code components that cause a direct server connection and the collection of personal data of our website users by the partner. In this case, we often have no control over the exact data collected or the data flows. Mable allows us to use programs from partners without integrating their code into our website. In this case, a direct server connection to the website users by the third party is not required. Instead of the direct server connection, the partner receives the aggregated data, if any, from us.
For the aforementioned purpose of processing and transfer, we process the following data of website users: a pseudonymous user ID; visitor behavior on websites (visitor behavior includes, among other things, data about where visitors come from, which areas of a website are visited, and how often and how long which subpages and categories are viewed). This data may be added to the information stored in your user account or collected during the order process, regardless of whether the purchase has been completed.
The data processing is based on your consent pursuant to Art. 6 para. 1 lit. a. GDPR.
13. tools and other
13.1 Usercentrics / Cookiebot (Consent Management)
13.1.1 Description and scope of data processing.
We use the Usercentrics Consent Management platform as a consent management tool as part of the analytics activities on our website.
The Usercentrics Consent Management Platform collects log file and consent data using JavaScript. This JavaScript enables us to inform users about their consent to certain tags on our website and to obtain, manage and document this consent.
We process the following data in the process:
(1) Consent data or data of consent (anonymized log data (Consent ID, Processor ID, Controller ID), Consent Status, Timestamp).
(2) Device data (e.g. shortened IP addresses (IP v4, IP v6), device information, timestamp)
(3) User data (e.g. eMail, ID, browser information, SettingIDs, Changelog)
The ConsentID (contains the above data), the Consent status incl. timestamp are stored in the local memory of your browser and simultaneously on the cloud servers used. Further processing will only take place if you submit a request for information or revoke your consent. In this case, the relevant information is provided to the responsible party (FIELD M) in a compact data format in an easily readable text form for the purpose of data exchange (JSON file).
No user information is stored for the statistics of the use of the granted or not granted consent. Only the frequency and locations of clicks are stored.
Personal data is stored on a Google Cloud server located in the EU (Brussels, Frankfurt am Main).
13.1.2 Purpose of the data processing
The purpose of the data processing is the analysis and management of the consents granted in order to comply with our obligation of a DSGVO-compliant consent management. The use of Usercentrics serves the purpose of proving granted and non-granted consents as well as their management.
The specific processing purposes of the personal data named in 12.1.1 are:
(1) Obtaining and providing the consents.
(2) Providing evidence of which device you used to provide consent and when you did so
(3) Legitimization of the access to the settings and documentation of the changes
13.1.3 Legal basis for data processing
The legal basis for the management of your consents for the processing of your personal data is Art. 6 (1) lit. f DSGVO. Our legitimate interest lies in the legally compliant documentation and verifiability of consents, the targeting of marketing measures based on the consent granted, and the optimization of consent rates.
13.1.4 Duration of storage
The data is deleted as soon as it is no longer required. The associated cookie has a duration of 60 days. The revocation document of a previously granted consent is stored for a period of three years. The retention is based on the one hand on our accountability pursuant to Art. 5 (2) DSGVO. This obligates us to comply with the processing of personal data in accordance with the General Data Protection Regulation. On the other hand, retention is based on the regular statute of limitations pursuant to Section 195 of the German Civil Code (BGB) of three years. This limitation period begins at the end of the year in which the claim arose (§ 199 BGB). Consequently, the three-year statute of limitations begins at the end of December 31 and ends three years later at midnight on December 31.
13.2 Google Web Fonts
This site uses so-called web fonts provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must establish a connection to Google's servers, which may involve the transmission of personal data to the servers of Google LLC. in the USA. Google thereby obtains knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font from your computer will be used. You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/.
13.3 Google Maps
On our website we use Google Maps (API) from Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Maps is a web service for displaying interactive (land) maps in order to visually present geographical information. By using this service, our location is displayed to you and a possible journey is made easier.
Already when calling up those sub-pages in which the map of Google Maps is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers and stored there, this may also result in a transmission to the servers of Google LLC. in the USA. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as usage profiles and evaluates them. The collection, storage and analysis are carried out in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of Google's legitimate interests in the display of personalized advertising, market research and / or the design of Google websites. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.
If you do not agree to the future transmission of your data to Google in the context of the use of Google Maps, you also have the option to completely disable the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and thus the map display on this website can then not be used.
You can view the terms of use of Google at https://www.google.de/intl/de/policies/terms/regional.html, the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.html.
Detailed information on data protection in connection with the use of Google Maps can be found on the Google website ("Google Privacy Policy"): https://www.google.de/intl/de/policies/privacy/
13.4 Elfsight
On our pages, the Elfsight Google reviews widget is integrated. This plugin is offered by Elfsight, LLC, Address: 300002, Russia, Tula, Lunacharskogo, 1, 304b Phone: +7 905 624-37-34. Elfsight is a web service for displaying customer reviews submitted via Google. This data processing is carried out pursuant to Art. 6 (1) lit. f DSGVO on the basis of our legitimate interest in a trustworthy, transparent and user-friendly website. For more information on Elfsight's data protection, please visit: https://elfsight.com/privacy-policy/
14. rights of the data subject(s)
14.1 Overview
The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the controller with regard to the processing of your personal data, which we inform you about below:
14.1.1 Right to information (pursuant to Art. 15 DSGVO).
You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may request information from the controller about the following:
(1) the purposes for which the personal data are processed;
(2) the categories of personal data which are processed;
(3) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
(4) the planned duration of the storage of the personal data concerning you or, if concrete information on this is not possible, criteria for determining the storage period;
(5) the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) any available information on the origin of the data, if the personal data are not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information about whether personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer.
14.1.2 Right to rectification (pursuant to Art. 16 DSGVO).
You have a right to rectification and/or completion vis-à-vis the controller if the processed personal data concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.
14.1.3 Right to restriction of processing (according to Art. 18 DSGVO).
You may request the restriction of the processing of personal data concerning you under the following conditions:
(1) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
(2) the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
(3) the controller no longer needs the personal data for the purposes of the processing, but you need it for the establishment, exercise or defense of legal claims; or
(4) if you have objected to the processing pursuant to Article 21(1) of the GDPR and it is not yet clear whether the controller's legitimate grounds override your grounds.
If the processing of personal data concerning you has been restricted, such data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.
If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
14.1.4 Right to erasure (according to Art. 17 DSGVO)
a) Obligation to delete
You may request the Controller to erase the personal data concerning you without undue delay and the Controller shall be obliged to erase such data without undue delay if one of the following reasons applies:
(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
(2) You revoke your consent on which the processing was based pursuant to Art. 6(1)(a) or Art. 9(2)(a) DSGVO and there is no other legal basis for the processing. Page 12 of 15 - Document dated 10.02.2021
(3) You object to the processing pursuant to Article 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21 (2) DSGVO.
(4) The personal data concerning you have been processed unlawfully.
(5) The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
(6) The personal data concerning you has been collected in relation to information society services offered pursuant to Article 8(1) DSGVO.
b) Information to third parties
If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers that process the personal data that you, as the data subject, have requested them to erase all links to or copies or replications of such personal data.
c) Exceptions
The right to erasure does not exist to the extent that the processing is necessary
(1) for the exercise of the right to freedom of expression and information;
(2) for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) DSGVO, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
(5) for the assertion, exercise or defense of legal claims.
14.1.5 Right to information (according to Art. 19 DSGVO).
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against the controller to be informed about these recipients.
13.1.6 Right to data portability (pursuant to Art. 20 DSGVO).
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, common and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that.
(1) the processing is based on consent pursuant to Art. 6(1)(a) DSGVO or Art. 9(2)(a) DSGVO or on a contract pursuant to Art. 6(1)(b) DSGVO and
(2) the processing is carried out with the help of automated procedures.
In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
14.1.7 General information about your right to object.
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(e) or (f) DSGVO; this also applies to profiling based on these provisions.
We will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling, insofar as it is related to such direct marketing.
If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.
You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.
14.1.8 Right to revoke the declaration of consent under data protection law.
You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
14.1.9 Automated decision in individual cases including profiling.
You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
(1) is necessary for the conclusion or performance of a contract between you and the controller,
(2) is permitted by legal provisions of the Union or the Member States to which the controller is subject and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests; or
(3) is made with your express consent.
However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the Controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, including at least the right to obtain the intervention of a person on the part of the Controller, to express his or her point of view and to contest the decision.
14.1.10. Right to lodge a complaint (pursuant to Art. 77 DSGVO).
Right to complain pursuant to Art. 77 DSGVO: If you consider that the processing of personal data concerning you infringes the GDPR, you have - without prejudice to any other administrative or judicial remedy - the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement.
14.2 Right of objection
If we process your personal data within the framework of a balancing of interests due to our overriding legitimate interest, you have the right at any time to object to this processing with effect for the future for reasons arising from your particular situation.
If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to continue processing if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
If your personal data is processed by us for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing. You can exercise the objection as described above.
If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.
15 Duration of the storage of personal data
The duration of the storage of personal data is measured on the basis of the respective legal basis, the purpose of processing and - if relevant - additionally on the basis of the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of explicit consent pursuant to Art. 6 (1) a DSGVO, this data is stored until the data subject revokes his/her consent.
If there are legal retention periods for data that is processed within the scope of legal business or similar obligations on the basis of Art. 6 Para. 1 lit. b DSGVO, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for the fulfillment of the contract or the initiation of the contract and/or there is no legitimate interest on our part in continuing to store it.
When processing personal data on the basis of Art. 6(1)(f) DSGVO, this data is stored until the data subject exercises his or her right to object pursuant to Art. 21(1) DSGVO, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
When processing personal data for the purpose of direct marketing on the basis of Article 6 (1) (f) DSGVO, this data is stored until the data subject exercises his or her right to object pursuant to Article 21 (2) DSGVO.
Unless otherwise stated in the other information in this statement about specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.