
CLAIM
DO YOU HAVE A PROBLEM WITH YOUR ORDER?
Despite the low price, our products are of high quality. If you do find a defect, we will be happy to help you fix it.
GUARANTEE AND WARRANTY
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24-month voluntary warranty
We offer a voluntary two-year guarantee on certain parts of your SUSHI BIKE. In the first year, after consultation, you will be reimbursed for the costs of a workshop visit.
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24 months statutory warranty
As a consumer, you have the right to a statutory warranty of two years from delivery. This also applies if your SUSHI BIKE is passed on to someone else.
WARRANTY TERMS
In addition to the legal requirements, we would like to offer you as a customer even more advantages. From the delivery date of your SUSHI BIKE, you are entitled to our two-year guarantee. You can read the content and conditions here.
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GENERAL TERMS AND CONDITIONS OF BUSINESS
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