Payment options and shipping

Here you will find everything you need to know about our flexible payment options, shipping costs and partners.

Payment & financing options

Whatever your preference, we offer a variety of payment and financing options through all major payment service providers.

  • Credit and debit cards

    We accept all major credit and debit card providers including Mastercard, American Express and Visa.

  • PayPal

    Pay securely and quickly via PayPal. Choose between direct purchase or installment payments over 3, 6, 12, or 24 months, and benefit from buyer protection.

  • Alma offers 0% financing for four months . Simply select ALMA at checkout and complete your purchase. Applies to purchases between €100 and €4,000 .

  • Klarna

    With Klarna you can pay immediately , by invoice after receiving the goods or flexibly in installments .

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Shipping

The shipping costs depend on your delivery address (destination country), as well as the product and value of the goods. All shipping costs are listed below. These prices serve as a guide and the prices displayed in the checkout count.

  • Germany

    Bike shipping (including accessories and/or battery):
    49.95 €

    Shipping accessories:
    4.95 €
    free for orders over 75 €

    Battery shipping:
    29.00 €

  • Austria

    Bike shipping (including accessories and/or battery):
    64.95 €

    Shipping accessories:
    6.95 €
    free for orders over 75 €

    Battery shipping:
    49.00 €

  • Switzerland

    Bike shipping (including accessories and/or battery):
    95.00 € incl. customs duties

    Shipping accessories:
    28.95 € incl. customs duties
    free for orders over 75 €

    Battery shipping:
    49.00 €

  • Netherlands

    Bike shipping (including accessories and/or battery):
    70.00 €

    Shipping accessories:
    6.95 €
    free for orders over 75 €

    Battery shipping:
    49.00 €

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Shipping partner

Shipping partner Germany

  • Bikes: DHL GO GREEN
  • Accessories: GLS
  • Batteries: GLS

Shipping partner Austria

  • Bikes: DHL
  • Accessories: GLS
  • Batteries: UPS

Shipping partner Switzerland

To the Swiss border:

  • Bikes: DHL
  • Accessories: GLS
  • Batteries: GLS

From the Swiss border:

  • Bikes: Post CH via Exporto
  • Accessories: Post CH via Exporto
  • Batteries: Post CH via Exporto

Shipping partner Netherlands

  • Bikes: UPS
  • Accessories: GLS
  • Batteries: UPS