Payment options and shipping
Here you will find everything you need to know about our flexible payment options, shipping costs and partners.
Payment & financing options
Whatever your preference, we offer a variety of payment and financing options through all major payment service providers.
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Credit and debit cards
We accept all major credit and debit card providers including Mastercard, American Express and Visa.
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PayPal
Pay securely and quickly via PayPal. Choose between direct purchase or installment payments over 3, 6, 12, or 24 months, and benefit from buyer protection.
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Alma offers 0% financing for four months . Simply select ALMA at checkout and complete your purchase. Applies to purchases between €100 and €4,000 .
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Klarna
With Klarna you can pay immediately , by invoice after receiving the goods or flexibly in installments .
Shipping
The shipping costs depend on your delivery address (destination country), as well as the product and value of the goods. All shipping costs are listed below. These prices serve as a guide and the prices displayed in the checkout count.
Shipping partner
Shipping partner Germany
- Bikes: DHL GO GREEN
- Accessories: GLS
- Batteries: GLS
Shipping partner Austria
- Bikes: DHL
- Accessories: GLS
- Batteries: UPS
Shipping partner Switzerland
To the Swiss border:
- Bikes: DHL
- Accessories: GLS
- Batteries: GLS
From the Swiss border:
- Bikes: Post CH via Exporto
- Accessories: Post CH via Exporto
- Batteries: Post CH via Exporto
Shipping partner Netherlands
- Bikes: UPS
- Accessories: GLS
- Batteries: UPS