
EVERYTHING ABOUT SHIPPING AND PAYMENT
Here you will find everything you need to know about our flexible payment options, shipping costs and partners.
Payment options
Whatever you prefer, we offer you a variety of payment options via all common payment service providers.
Shipping
The shipping costs depend on your delivery address (destination country), as well as the product and value of the goods. All shipping costs are listed below. These prices serve as a guide and the prices displayed in the checkout count.
Shipping partner

Shipping partner Germany
- Bikes: DHL GO GREEN
- Accessories: GLS
- Batteries: GLS
Shipping partner Austria
- Bikes: DHL
- Accessories: GLS
- Batteries: UPS
Shipping partner Switzerland
To the Swiss border:
- Bikes: DHL
- Accessories: GLS
- Batteries: GLS
From the Swiss border:
- Bikes: Post CH via Exporto
- Accessories: Post CH via Exporto
- Batteries: Post CH via Exporto
Shipping partner Netherlands
- Bikes: UPS
- Accessories: GLS
- Batteries: UPS